Up front: I hate UPS. Of all the methods of shipping something somewhere, I detest UPS. They seem to think that the only people who receive packages are shut-ins and businesses. How else to explain their decision to deliver only between 8 am and 6 pm? So how do I, who have a day job and thus am not home to receive the package, supposed to sign for it?
"But just pick it up at the UPS facility." Um, did you not hear that they're only open from 8 to 6? I'm at work then.
"You can't pick it up at lunch?" I ride a motorcycle to work. Where am I going to put it when I pick it up?
"But they have late pickup from 8 to 8:30." And I'm in rehearsal then.
"Anybody else to pick it up?" No. Just me.
And they aren't open on Saturdays for me to get it. And to have them deliver to a separate address is considered a "separate charge" unless the original shipper agrees to it.
Now, I fortunately have Friday off so I can go get my package, but I shouldn't have to. When you work in a service industry, you should keep customer hours, not business hours. That means opening before people get to work in the morning and staying open after they go home. Open Saturday, too.
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